
Our Approach - View Our Core Competencies
Administrative Skills
How to be a Great Assistant
Business Protocol and Etiquette
First Impressions - The Receptionist
Develop Effective Surveys & Questionnaires
Effective Meetings
Plan a Master Event
Dress For Success
Managing Your Manager
Communication Skills
Interpersonal Skills
Excellent Customer Services
Satisfaction Guaranteed Customer Service (2 day)
Dealing With Difficult People & Workforce
Communicating with Tact & Professionalism
Skillful Listening
Email Ettiquette
Emotional Intelligence (2 day)
Crucial Conversations (2 day)
How to Communicate & Collaborate on a Team
Terrific Telephone Skills
Diversity Inclusion & Discrimination (DID)
Promoting Respect in the Workplace
Working in a Multi-Cultural Workplace
Diversity and Inclusion in the Workplace
Generational Blending in the Workforce
Sexual Harassment Training for Employees
Sexual Harassment Training for Management
Financial Education
Balancing Credits vs Debits
Budget Planner & Sheet
Budget Calendar
Credit Repair and Rebuilding
Debt Management
Stocks 101
First Time Home Buying
Kids Credit
Real Estate Investing
Landlord Status
Insurance
Business Credit
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Leadership Skills
Team Building & Coaching
Leading When Not in Charge
Effective Teams
Accountability
Developing Your Employees
Mentor Match
Time Management
Stress Management
Goal-Setting
Delegation
Managing Multiple Priorities
Multiple Projects & Tight Deadlines
Community Outreach
We can provide presentations and lead community outreach events .
Entrepreneurship
Development of an entrepreneur into entrepreneurship
Classes are tailored to meet the needs of you or your organization. Everything from length (half-day, full-day, multi-day), content, focus, audience competency level (executive, supervisor, staff, students), and desired outcomes can be customized by our instructional designers. To customize a training session, contact us.