Our Approach - View Our Core Competencies

Administrative Skills

• How to be a Great Assistant

• Business Protocol and Etiquette

• First Impressions - The Receptionist

• Develop Effective Surveys & Questionnaires

• Effective Meetings

• Plan a Master Event

• Dress For Success

• Managing Your Manager

Communication Skills

• Interpersonal Skills

• Excellent Customer Services

• Satisfaction Guaranteed Customer Service (2 day)

• Dealing With Difficult People & Workforce

• Communicating with Tact & Professionalism

• Skillful Listening

• Email Ettiquette

• Emotional Intelligence (2 day)

• Crucial Conversations (2 day)

• How to Communicate & Collaborate on a Team

• Terrific Telephone Skills

Diversity Inclusion & Discrimination (DID)

• Promoting Respect in the Workplace

• Working in a Multi-Cultural Workplace

• Diversity and Inclusion in the Workplace

• Generational Blending in the Workforce

• Sexual Harassment Training for Employees

• Sexual Harassment Training for Management

Financial Education

• Balancing Credits vs Debits

• Budget Planner & Sheet

• Budget Calendar

• Credit Repair and Rebuilding

• Debt Management

• Stocks 101

• First Time Home Buying 

• Kids Credit

• Real Estate Investing

• Landlord Status

• Insurance

• Business Credit

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Leadership Skills

• Team Building & Coaching

• Leading When Not in Charge

• Effective Teams

• Accountability

• Developing Your Employees

• Mentor Match

Time Management 

• Stress Management

• Goal-Setting

• Delegation

• Managing Multiple Priorities

• Multiple Projects & Tight Deadlines

Community Outreach 

• We can provide presentations and lead community outreach events .

Entrepreneurship

• Development of an entrepreneur into entrepreneurship